Soumaya Osen PhD(c), MHA, RRT, RRT-NPS held various roles throughout her 24 years career from a bedside clinician as a Registered Respiratory therapist and a Neonatal Pediatric Specialist, to a clinical coordinator, educator, assistant director and director, in addition to being an adjunct instructor for 17 years. She became involved in research at the beginning of her career. Her management and clinical experiences include operations, value analysis, accreditation, quality, patient safety, high reliability organizations, and process improvement with Six Sigma and LEAN methodologies. She is currently in the last stage of her PhD degree awaiting final approvals.